Privacy Policy

Last updated: April 5, 2026

What We Collect

We collect the minimum data needed to operate the Service:

  • Account data: Email address, hashed password, name (optional).
  • Billing data: Managed by Stripe. We store your Stripe customer ID but never see or store your credit card number.
  • Usage data: API call timestamps, endpoints called, response status codes. Used for billing and rate limiting.
  • API keys: Stored securely. Only the last 8 characters are visible in the dashboard.

What We Don't Collect

  • Document content: HTML sent to the API is processed in memory and discarded after PDF generation. We do not store, log, or inspect your document content.
  • Generated PDFs: PDFs are streamed directly to you and not retained on our servers.
  • Tracking cookies: We do not use third-party analytics or advertising cookies.

How We Use Your Data

  • To provide and maintain the Service.
  • To process billing and enforce plan limits.
  • To send transactional emails (password resets, billing alerts).
  • To detect and prevent abuse.

We do not sell your data. We do not share it with third parties except Stripe (for payment processing).

Third-Party Services

Data Retention

  • Account data is retained while your account is active.
  • Usage records are retained for 90 days for billing purposes.
  • You can request deletion of your account and all associated data at any time.

Your Rights

You have the right to:

  • Access your personal data.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Export your data.

To exercise these rights, email contact@getpapyr.dev.

Security

We use industry-standard security measures including encrypted connections (TLS), hashed passwords (bcrypt), and secure API key generation. However, no method of transmission over the Internet is 100% secure.

Changes

We may update this policy from time to time. We will notify you of material changes via email. The latest version will always be available at this URL.

Contact

Questions? Email contact@getpapyr.dev.